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Return Policy

    Returns, Cancellations and Exchanges

     

    PLEASE FULLY READ THESE TERMS BEFORE CALLING OR EMAILING

     

    At JSC Speed, LLC customer satisfaction is our number one priority. If you receive a product other than what you ordered, your order is incomplete or it is damaged, please CONTACT US IMMEDIATELYand we will work with you to remedy the situation. However, we do not run a Wal-Mart. Customer ordering errors, dissatisfaction, no longer wanting a product, or any other reason for wanting to return a product other than JSC Speed's documented error will only be accepted on a case by case basis. Items in the customer's possession for longer than 30 days will not be accepted for return. If you knowingly accept delivery of an incorrect product and open the box, you own it. Period.

     

    RETURNS AND CANCELLATIONS ARE ACCEPTED AND AUTHORIZED

    ENTIRELY AT THE DISCRETION OF JSC SPEED, LLC

     

    • JSC Speed, LLC accepts no liability for products damaged by misuse, improper installation, or modification. JSC Speed, LLC recommends professional installation for every product sold, and all products are for OFF-ROAD USE ONLY, unless clearly noted otherwise.
    • Any item that is not CARB legal is not permitted for use in CARB states. We can not ship any non-CARB item to a CARB state regardless of your intended use.
    • All cancellations, exchanges & returns must be authorized by JSC Speed, LLC and a Return Merchandise Authorization (RMA) number must be obtained prior to returning products or incoming packages may be denied.
    • All order cancellations are subject to a 10-20% fee; once an item has shipped it can no longer be canceled.
    • All returns will be subject to at least a 15% restocking fee; once 15 days have passed since the item is received the item can no longer be returned.
    • Shipping charges are not refundable.
    • If your order qualified for free shipping, any shipping charges billed to JSC Speed, LLC to deliver the order will be deducted from the amount refunded/credited.
    • JSC Speed, LLC will not authorize or accept any item that has been opened, used or modified.
    • JSC Speed, LLC will never accept a return on electronics, turbochargers, clutch kits, body parts, fuel system components, engine internals or any item listed as special order.
    • Returns and cancellations are accepted and authorized entirely at the discretion of JSC Speed, LLC.
    • Returns and cancellations are for store credit only.
    • There are no cancellations, exchanges or refunds on any item that is listed as special order. Period.
    • Products are covered by the manufacturer's warranty only; settlement of all claims are subject to manufacturer's waiting period to allow inspection of warranted goods.